FAQ

1. How do I contact taxitransfersdublin.ie?
Please dial 00353 86 1905169 alternatively you can email us at info@taxitransfersdublin.ie
2. How do I know if my reservation is confirmed?
On confirmation of your booking you will receive a Transport Voucher (which contains important travel information). You should print and carry with you when you travel. If you do not receive your Transport Voucher please contact us at info@taxitransfersdublin.ie Please treat this Transport voucher as you would treat cash. Your transfer will be refused without the necessary documents.
3. How do I find my driver?
On arrival at Dublin Airport and on leaving the Luggage Reclaim area, go to the information desk in the arrivals hall where you will find your driver with a name sign with your information on it. On departure from your hotel or pick up point the driver will show the taxitransferdublin.ie logo.
4. What happens if I cannot find my driver?
Having ensured that you have correctly followed the above directions, but still cannot find your driver, contact taxitransferdublin.ie on the contact number supplied on your Transport Voucher.
5. How long will I have to wait at the airport?
As soon as you have made contact with your driver you will be transported directly to your destination. If you have been delayed, don’t worry. All flights are monitored for delays and your driver will be made aware of any delays.
6. I have left something in the vehicle. How do I get it back?
Please contact taxitransfersdublin.ie either by phone ( 00353 86 1905169 ) or via email: info@taxitransfersdublin.ie
7. Can I have a refund if I cancel my booking?
Tickets are non refundable. Please read terms and conditions carefully for more details.
8. Can I have a receipt?
Your email Transport Voucher is your receipt.
9. How long is the journey to my Destination?
Approximate journey times are as follows: Dublin City Centre 30mins; Sandyford industrial estate and Citywest 45mins; Navan/Naas/Enniskerry 1hr/ and Belfast 2hrs
10. I have lots of luggage, will there be room?
Each passenger has an allowance of one suitcase and one piece of hand luggage. If you are travelling with excess luggage for example pushchairs, wheelchairs, golf clubs, diving equipment or any other out of the ordinary items, it is imperative we are made aware as you may need a larger vehicle therefore extra charges will be applicable. Failure to do so will result in additional charges incurred by the passengers locally. Please consult the terms and conditions should you have excessive luggage or any other extraordinary items.
11. Is the transfer direct or do we stop en route?
All of our Taxi Transfers are a direct door to door service, with no stops.
12. Does the transfer vehicle have seat belts?
All taxi transfer vechicles are fitted with seat belts and are put through yearly checks in line with current regulations.
13. What do I do if the driver is late for departure pick-up from the hotel?
The pick-up time for your departure is indicated on your ticket. Please allow 10 minutes over this time before contacting us on info@taxitransfersdublin.ie or call 00353 86 1905169
14. Why is my pick-up time so early?
The booking procedure will automatically calculate your pick-up time for your flight, as the jouney time plus 2 hours check-in time. All airlines require passengers to be at the airport 2 hours before departure taxitransfersdublin.ie makes an allowance for traffic conditions, to ensure that you are at the airport on time.
15. What does the price include?
A one-way price will include a single journey, either from the airport to your accomodation or from your accomodation to the airport. A return booking includes both the arrival and departure transfer from the airport to accomodation upon arrival and from your accomodation to the airport on departure. The price also includes the carriage of a suitcase and a piece of hand luggage per person.
16. What is your policy on drunken / abusive behavior and smoking?
taxitransfersdublin.ie reserves the right to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behavior is considered to be abusive and could pose a threat to the driver, the vehicle or the other passenger(s).taxitransfersdublin.ie operates a complete non smoking policy in all vehicles used.
17. Last minute bookings?
Our website will allow you to book your chosen transfer up to 24 hours prior to departure. If you require a transfer inside 24 hours, please call 00353 86 19051695 or email info@taxitransfersdublin.ie If you are already in Ireland and want to book a departure transfer inside 24 hours, you can call us on tel. No. 00353 86 1905169 or email info@taxitransfersdublin.ie and we will do our best to accomodate your requirements.
18. If I book a transfer through an affiliated hotel”s website, what do I do when I arrive at the airport?
You will be using the services of taxitransfersdublin.ie . Please follow the same procedure as above and you will be met by your driver.
19.Is the website secure?
When you book through our website, the information of your booking including your credit card details will be automatically directed to the administrative site which is 100% secure.